We regularly assess how we are doing by asking our patients to fill a questionnaire regarding their experience.
Here are some of the comments we received from patients:
Having received treatment in a number of different facilities, this is by far the best. All team members are extremely caring and provide honest and clear advice. The privacy during egg collection was particularly appreciated. Thank you.
Excellent, caring service. We have nothing but praise for the Oxford Fertility Clinic.
All nurses on site that we have seen...have been excellent. Exceedingly helpful, pleasant and informative and are a credit to Oxford.
Excellent, friendly and professional team. All have been consistently helpful, clear, kind, considerate and great fun to be around. These can be worrying times - but we have been extremely calm and feeling very cared for; it would be too easy to focus too much on the lady throughout this, but both of us have had an amazing experience - thank you!
The unit has met all of my expectations, often exceeding them. Nurses and Doctors have been very generous with their time and nothing was ever too much trouble for them. Any concerns that we had were answered promptly. The advice telephone number was extremely helpful. Thank you for being so supportive at a very emotional time.
We cannot fault any of the treatment we received. From day one we have been kept fully informed and any questions have been answered. The staff have been professional but welcoming and able to put us at ease. As this is our second cycle we are familiar with the process but it was nice to be looked after as if it was our first.
We have recommended the unit to friends who changed their treatment to come here!
We recognise that not everyone is always content with their treatment and we take these comments seriously. Each one is reviewed to see how we can improve our service.